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1
Energy Conservation Theory for Second Language Acquisition (Ect-l2a): A Partial Validation of Kinetic Energy– Aptitude and Motivation
Kim, Peter. - 2022
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Energy Conservation Theory for Second Language Acquisition (Ect-l2a): A Partial Validation of Kinetic Energy– Aptitude and Motivation ...
Kim, Peter. - : Columbia University, 2022
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3
An Interview with APPLE Lecture Speaker Dr. Paul Kei Matsuda
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Motivation and Aptitude: A Partial Validation of ECT-L2A
Kim, Peter. - 2019
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5
Social Values of Second Language Acquisition Research ...
Kim, Peter. - : Studies in Applied Linguistics and TESOL, 2019
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6
Motivation and Aptitude: A Partial Validation of ECT-L2A ...
Kim, Peter. - : Studies in Applied Linguistics and TESOL, 2019
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7
An Interview with APPLE Lecture Speaker Dr. Paul Kei Matsuda ...
Beltrán, Jorge; Kim, Peter; Wang, Arthur Yuanheng. - : Studies in Applied Linguistics and TESOL, 2019
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8
An Interview with APPLE Lecture Speaker Dr. Paul Kei Matsuda ...
Beltran, Jorge Luis; Kim, Peter; Wang, Arthur Yuanheng. - : Columbia University, 2019
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9
Motivation and Aptitude: A Partial Validation of ECT-L2A ...
Kim, Peter. - : Columbia University, 2019
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10
Identifying the Motivational Factors of International Students in the Hospitality Workplace: An Insight Into Motivating and Retaining Part-time Hospitality Employees
Zhu, Dan. - : Auckland University of Technology, 2018
Abstract: The New Zealand export education levy annual report shows that there were 106,955 international students in New Zealand in 2016 (Ministry of Education, 2016), and it is estimated that tuition paid by international students offers New Zealand an average of $883.8 million in income per year. Besides these financial advantages, international students are also regarded by New Zealand hospitality organisations as an important temporary workforce that can help them address the ongoing shortage of part-time employees. According to the New Zealand Ministry of Business, Innovation and Employment (2015), nearly one in ten foodservice jobs are held by international students. However, the characteristics of hospitality work means it lacks enough charm to retain its employees, because of long work hours, poor work conditions, low pay, etc. Accordingly, the staff turnover rate in the New Zealand hospitality industry was nearly 50% in the past two years (Human Resources Institute of New Zealand, 2016). Theoretically, the positive relationship between employee motivation and staff retention has been proven by many researchers (Lam, Lo, & Chan, 2002; Milman & Dickson, 2014). Thus, cognisant of the importance of international students to New Zealand hospitality organisations, hospitality employers may need a better understanding of job motivation and the motivational needs of international students in order to increase student-worker job satisfaction, and therefore, retention. Nevertheless, although previous literature exists on the motivational factors of hospitality employees, little has been done on the motivational factors of student-workers, especially international students. This study therefore identified and measured the motivational factors of international students in hospitality workplaces, informed by Herzberg’s motivation theory and using the IPA (Importance-Performance Analysis) model, and examines the relationship between international students’ perceptions of motivational factors and their turnover intentions. The study adopted a quantitative research approach (survey) that entailed distributing an online-questionnaire to respondents who were international students and part-time employees in Auckland hospitality organisations. A total of 161 valid responses were collected and analysed using SPSS (Statistical Package for Social Sciences, version 21). In contrast to Herzberg’s motivation theory, the findings of this study reveal that good pay, work-life balance, and a comfortable working environment are the most important motivational factors for international students in hospitality workplaces. However, in terms of the relationship between perceptions of motivational factors and turnover intentions, the results are aligned with Herzberg’s theory, in that perceptions of hygiene factors can significantly predict turnover intentions while perceptions of motivators fail. Moreover, the findings also include an exploration of the relationship between demographic factors and motivational factors. For example, job security is found to be more important to female students than to male students, and work-life balance is more important to Indian students than to Chinese students. As an exploratory study, the results add new knowledge to existing literature regarding the motivational factors of international students in the hospitality workplace, and the discussion provides practical information to hospitality practitioners and an insight into motivating and retaining part-time hospitality employees.
Keyword: Hospitality; International students; Motivation; Part-time
URL: http://hdl.handle.net/10292/11485
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11
Social Values of Second Language Acquisition Research
Kim, Peter. - 2018
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12
Social Values of Second Language Acquisition Research ...
Kim, Peter. - : Columbia University, 2018
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13
The Impact of Using a Foreign-language in Restaurant Menus on Customers’ Attitude and Behavioural Intention
Bi, Hongyang. - : Auckland University of Technology, 2017
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14
Why an Indirect Measure of L2 Learner’s Willingness to Communicate in L2 Writing Requires Cautious Inferencing
Kim, Peter. - 2017
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15
Why an Indirect Measure of L2 Learner’s Willingness to Communicate in L2 Writing Requires Cautious Inferencing ...
Kim, Peter. - : Studies in Applied Linguistics and TESOL, 2017
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16
Why an Indirect Measure of L2 Learner’s Willingness to Communicate in L2 Writing Requires Cautious Inferencing ...
Kim, Peter. - : Columbia University, 2017
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17
Cognitive flexibility, communication strategy, and integrative complexity in groups : public versus private reactions to majority and minority status
In: Journal of experimental social psychology. - Amsterdam [u.a.] : Elsevier 34 (1998) 2, 202-226
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18
F-16 Speaker-Independent Speech Recognition System Using Cockpit Commands (70 Words)
In: DTIC AND NTIS (1988)
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